How accurate are the results?
What a result means
A lookup is a point-in-time signal from live network, mailbox, and
data checks, not a permanent fact:
- A phone number can be active at lookup time and disconnected next
week. Carriers recycle numbers constantly.
- An email server can accept a verification today and bounce a real
mail tomorrow. Some servers (catch-all domains, some corporate
filters) accept everything during verification and sort it out later,
which is how "deliverable" can still bounce.
- Spam and risk scores are probabilities built from signals, not
verdicts.
- Reverse lookups return what our sources hold. For some numbers,
emails, and IPs that is nothing, and "no data found" is a normal
answer.
A result looked wrong?
- One or two misses are expected with any validation provider, for
the reasons above.
- A pattern across real volume (many "valid" numbers disconnected,
a big share of results empty) is something we want to see: write to
us in the chat with the product you used and a few example inputs,
and the team reviews it.
- Credits charged on failed lookups: tell us in the chat; we can
pull your recent lookups with per-row status and credits, and the
team reviews any discrepancy.
Comparing against another provider
Different providers refresh different sources at different times, so
disagreements between vendors are normal and do not by themselves mean
either is broken. If the gap is large on real volume, send us examples.
Updated on: 24/08/2026
Thank you!
